These Terms of Service, Legal Policy and Privacy Notice ("Terms") govern all access to and use of the content delivery platform operated at ih-cdn.com ("Platform"). By accessing or using the Platform in any manner, the User agrees to be legally bound by these Terms in their entirety.
Table of contents
§ 1
The key terms used throughout this document and what they mean.
1.1 Defined Terms
1.2 Acceptance
These Terms are entered into between the Operator and the User or Customer at the moment of first accessing or registering on the Platform. Such access or registration constitutes full, unconditional, and legally binding acceptance of these Terms.
§ 2
What this platform is and the basis on which it operates.
2.1 Purpose
The Platform operates as a content delivery network providing infrastructure for the reliable hosting, storage, and global distribution of digital Content on behalf of Customers and their end users. The Platform is not a social media service, broadcasting organisation, or public media platform.
2.2 Infrastructure Role
The Operator functions solely as a technical intermediary and infrastructure provider. The Operator does not verify, moderate, or take editorial responsibility for any Content hosted or delivered through the Platform.
2.3 Access
The Operator reserves the right to implement, modify, or remove access controls at any time. Access to the Platform does not constitute a guaranteed or perpetual right of service.
§ 3
The Operator does not own Customer Content. Using the Platform does not grant any rights over it.
3.1 Customer Ownership
Content uploaded to the Platform by Customers remains the sole property of the Customer or the relevant Rights Holder. The Operator acquires no ownership, licence, or interest in any Content beyond what is strictly necessary to provide the Platform services.
3.2 Licence to Operate
By uploading Content to the Platform, the Customer grants the Operator a limited, non-exclusive, royalty-free licence to store, cache, transmit, and deliver that Content solely for the purpose of providing the Platform services.
3.3 No Rights Granted to End Users
Access to Content delivered via the Platform does not grant any end User any licence, right, title, or interest — express or implied — in or to that Content.
3.4 Copyright Takedown
Any Rights Holder who believes their Content has been made available without authorisation may contact the Operator. The Operator will review such claims and take appropriate action, which may include removal of the relevant Content.
3.5 Platform Infrastructure
The design, code, structure, layout, and branding of the Platform itself are the intellectual property of the Operator and may not be copied or used without prior written consent.
§ 4
Who may use the Platform and what they must agree to.
4.1 Age Requirement
The Platform may only be used by individuals who are at least 18 years of age, or the age of majority in their jurisdiction, whichever is higher.
4.2 Legal Compliance
The User or Customer represents and warrants that their use of the Platform does not violate any Applicable Law, and that they are not subject to any sanctions or legal restrictions that would prohibit such use.
4.3 Account Accuracy
Customers must provide accurate and complete information upon registration and keep such information up to date. Accounts may not be transferred to or shared with any third party without the Operator's prior written consent.
4.4 No Guaranteed Access
Satisfying eligibility criteria does not create an enforceable right of access. The Operator may restrict, suspend, or terminate access at any time without liability.
§ 5
What the Platform may lawfully be used for.
5.1 Authorised Purposes
The Platform may be used for any lawful purpose, including but not limited to:
5.2 Conditions of Use
All use of the Platform must comply with Applicable Law, respect the intellectual property rights of all Rights Holders, and remain within the scope of these Terms in their entirety.
§ 6
Things you must not do. Violations may have serious legal consequences.
6.1 Prohibited Content
Customers must not upload, store, or distribute Content that:
6.2 Prohibited Platform Conduct
Legal warning
Violations may constitute criminal offences including computer misuse and copyright infringement. The Operator reserves the right to report suspected violations to relevant law enforcement authorities and to cooperate fully with any investigation.
§ 7
Customers are solely responsible for the content they upload and distribute.
7.1 Customer Responsibility
Customers are solely responsible for all Content they upload, store, or distribute via the Platform. The Operator does not pre-screen or moderate Content and accepts no liability for any Content uploaded by Customers.
7.2 Accuracy & Legality
Customers warrant that all Content they upload is accurate to the best of their knowledge, lawfully obtained, and does not infringe the rights of any third party.
7.3 Duty of Care to End Users
Where Content may be suitable only for certain audiences (including age-restricted material), the Customer is solely responsible for implementing appropriate access controls and age-verification measures before distribution.
7.4 Privacy of Individuals
Customers must ensure that any Content depicting identifiable individuals is handled in accordance with all applicable data protection and privacy law, and with appropriate respect for the rights and dignity of those individuals.
§ 8
The Operator takes no position on the nature or accuracy of Content hosted on the Platform.
8.1 No Endorsement
The availability of any Content on the Platform does not constitute endorsement of, support for, or association with any person, organisation, product, ideology, or viewpoint. The Operator operates as a neutral infrastructure provider.
8.2 No Editorial Verification
The Operator does not verify, authenticate, or editorially review Content. Users and Customers must conduct their own due diligence before relying on any Content for any purpose.
§ 9
The Platform and all services are provided with no guarantees of any kind.
9.1 As-Is Basis
THE PLATFORM AND ALL ASSOCIATED SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, UNINTERRUPTED AVAILABILITY, AND NON-INFRINGEMENT.
9.2 No Professional Advice
Nothing on the Platform constitutes legal, technical, or any other form of professional advice. Users and Customers should seek independent qualified advice before making decisions based on any Content or Platform services.
§ 10
The Operator's liability is limited to the fullest extent permitted by law.
Important — read carefully
This section substantially limits the Operator's liability. By accepting these Terms, Users and Customers acknowledge and agree to these limitations.
10.1 Exclusion of Indirect Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE LOSS OR DAMAGE, INCLUDING LOSS OF PROFITS, DATA, REVENUE, OR BUSINESS OPPORTUNITY, ARISING FROM OR IN CONNECTION WITH USE OF THE PLATFORM.
10.2 Aggregate Liability Cap
To the extent any direct liability cannot be excluded by Applicable Law, the total aggregate liability of the Operator to any Customer shall not exceed the total fees paid by that Customer to the Operator in the three months preceding the event giving rise to the claim, or £100, whichever is greater.
10.3 Statutory Rights
Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
§ 11
If a claim arises from your use of the Platform, you are responsible for covering the Operator's costs.
11.1 User & Customer Indemnity
The User and Customer shall indemnify, defend, and hold harmless the Operator from and against any and all claims, losses, damages, costs, and expenses (including reasonable legal fees) arising from or in connection with: any breach of these Terms; any use or misuse of the Platform; any violation of Applicable Law; any infringement of third-party rights; or any misrepresentation made by the User or Customer.
11.2 Survival
Indemnity obligations shall survive the termination of these Terms indefinitely.
§ 12
How we collect, use, store, and protect your personal data.
12.1 Data Controller
The Operator is the data controller in respect of Personal Data collected through the Platform, and is committed to handling Personal Data in accordance with the UK GDPR and the Data Protection Act 2018.
12.2 What We Collect
The Platform may collect: Account data (name, email address, and authentication credentials); Technical data (IP addresses, browser type, device identifiers, access timestamps, and request logs); Usage data (pages visited, files accessed, bandwidth consumed, and API usage).
12.3 Legal Basis
Processing is based on: (a) contract — providing access to and operating the Platform; (b) legitimate interests — security monitoring, fraud prevention, and service improvement; and (c) legal obligation — compliance with applicable law.
12.4 Third-Party Processors
The Operator uses the following third-party processors: Amazon Web Services / Amazon Cognito (authentication and account management, EU region); Cloudflare (CDN, DNS, network security, and hosting). Each operates under their own data processing terms and privacy policy.
12.5 Your Rights
Under applicable data protection law, Users and Customers may have rights including access, rectification, erasure, restriction, objection, and data portability. To exercise these rights, contact the Operator via the details in § 19. You may also lodge a complaint with the Information Commissioner's Office at ico.org.uk.
Note on anonymity
Use of the Platform is not anonymous. Technical data sufficient to identify a User's or Customer's access is retained and may be disclosed to authorised authorities in accordance with this section and Applicable Law.
§ 13
How the Platform uses cookies and similar technologies.
13.1 Essential Cookies
The Platform uses session storage and technically necessary cookies to maintain authenticated sessions and ensure proper functioning of the service. These cannot be disabled without affecting access to authenticated features.
13.2 Analytics
The Platform may use privacy-respecting analytics tools to collect aggregated, anonymised usage data for the purpose of improving the service. No personally identifiable information is shared with third-party advertising networks.
13.3 No Advertising Cookies
The Platform does not use advertising cookies, behavioural tracking cookies, or third-party marketing cookies of any kind.
§ 14
How access is managed and the User's and Customer's security obligations.
14.1 Authentication
Access to Customer accounts requires authentication. Circumvention of authentication by any means constitutes unauthorised access and a material breach of these Terms.
14.2 Customer Security Obligations
Customers are responsible for maintaining the security of their account credentials and any API keys or tokens issued by the Platform. Customers must promptly notify the Operator of any suspected unauthorised access or security incident.
14.3 Platform Security
The Operator implements industry-standard security measures to protect the Platform and its infrastructure. However, no system is entirely secure and the Operator does not warrant that the Platform will be free from unauthorised access or data breaches.
§ 15
The Operator may update these Terms or the Platform at any time.
15.1 Modifications to Terms
The Operator reserves the right to amend these Terms at any time. Where reasonably practicable, notice of material changes will be provided. Continued use of the Platform following any modification constitutes acceptance of the revised Terms.
15.2 Service Availability
The Platform is provided without any guarantee of availability, uptime, or continuity. The Operator will use reasonable endeavours to maintain service availability but accepts no liability for downtime, interruptions, or data loss.
§ 16
Access and accounts can be suspended or terminated. Key obligations survive termination.
16.1 Termination by Operator
The Operator may terminate or suspend any User's or Customer's access immediately and without notice for any reason including breach of these Terms, unlawful conduct, legal requirements, or at the Operator's sole discretion.
16.2 Termination by Customer
Customers may terminate their account at any time by contacting the Operator. Upon termination, the Customer's Content may be deleted from the Platform after a reasonable retention period, unless otherwise required by law.
16.3 Survival
Sections 3, 6, 9, 10, 11, 12, and 17 shall survive the termination of any User's or Customer's access for any reason.
§ 17
Which law governs these Terms and how disputes are resolved.
17.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
17.2 Dispute Resolution
The parties agree to attempt to resolve any dispute arising under these Terms through good-faith negotiation before commencing formal proceedings.
17.3 Jurisdiction
Subject to clause 17.2, each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute arising under or in connection with these Terms.
§ 18
Standard provisions that keep the remainder of this document enforceable.
18.1 Entire Agreement
These Terms constitute the entire agreement between the Operator and the User or Customer in relation to the Platform, and supersede all prior agreements, representations, or understandings.
18.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, with the remaining provisions continuing in full force and effect.
18.3 No Waiver
No failure or delay by the Operator in exercising any right under these Terms shall constitute a waiver of that right.
18.4 Assignment
The Operator may assign its rights and obligations under these Terms to any successor entity. Users and Customers may not assign their rights or obligations without the Operator's prior written consent.
§ 19
How to get in touch with the Operator.
19.1 General Enquiries
Any notice or communication required under these Terms should be addressed to the Operator via the contact information published on the Platform.
19.2 Data Protection & Copyright Takedown Requests
Requests to exercise data protection rights or to submit a copyright takedown notice should be submitted in writing to the Operator. Users may also contact the Information Commissioner's Office at ico.org.uk.
Document information
Document reference: IH-CDN-TOS-001 · Version 1.0 · Effective 1 June 2026 · ih-cdn.com